Refund Policy

  1. All fee payments are final with no refund permitted. You are responsible for choosing the correct details and proper payment accounts and thus making the correct payment. Divineweds is not responsible for any incorrect fee payments done while registering.
  2.  However, if in a transaction performed by you on the Site, money has been charged to your card or Bank account and you notice that the payment has not been delivered credited to the respective student account, then you may inform us by sending an email to our customer services email address mentioned on the Contact Us page. Please include in the email the Application Number, registered mobile number, transaction amount, Transaction date and Transaction Reference Number. Divineweds shall investigate the incident, and if it is found that money was indeed charged to your card or bank account without delivering the required Service, then you will be refunded the money within 21 working days from the date of receipt of your email or the exact amount will be credited to the respective student account. It will take 3-21 days for the money to show in your bank account, depending on your Bank’s policy.  
  3. Refund for Charge Back Transaction: If there is any claim for/of a chargeback by the User for any reason, such User shall immediately approach Divineweds with his/her claim details and claim a refund from Divineweds alone. Such a refund (if any) shall be effected only by Divineweds via payment gateway or using a demand draft or other means as Divineweds deems appropriate. No User shall make any claims for refund/chargeback to the Payment Service Provider(s), and in the event such claim is made, it shall not be entertained. 
  4.  Transaction fee charges would not be refunded/ reversed under any circumstances for any refund/ reversal /chargeback and any other reasons. 
  5.  Transaction fees charged would be borne by the cardholder for any payment. 
  6. Fees once paid are non-refundable for any reason or any clause.In these Terms and Conditions, the term “Charge Back” shall mean, approved and settled credit card or net banking purchase transaction(s) which are at any time refused, debited or charged back to merchant account (and shall also include similar debits to Payment Service Provider’s accounts, if any) by the acquiring bank or credit card company for any reason whatsoever, together with the bank fees, penalties and other charges incidental to it.